• Frequency: Weekly (same day and time each week for consistency) Thu @ 9AM.

• Duration: 45–60 minutes.

• Platform: Google Meet.

• Organizer: Operations Manager (or designated person).

• Invitees: All Store Managers + Operations Manager + relevant leadership (optional based on topics).

2. Preparation

• Operations Manager:

  • Create and distribute the meeting agenda 24 hours before the meeting.

  • Gather and prepare reports (sales, staffing, marketing updates, operational issues).

  • Google Meet will take all note.

• Store Managers:

  • Review agenda beforehand.

  • Prepare store-specific updates (sales performance, staffing concerns, markeitng, maintenance issues, customer feedback, etc.).

  • Submit to OP any special topics they want to add by a set deadline (e.g., 24 hours before meeting).

  • All Store Managers must attend if on their day off.

3. Meeting Agenda Structure

• Opening (5 minutes):

  • Quick attendance check.

  • Review the agenda.

  • Short positive highlight (e.g., best store performance or a "win" of the week).

• Store Updates (20–25 minutes):

  • Quick roundtable – each Store Manager gives a 2–3 minute update:

    • Key sales numbers.

    • Staffing updates.

    • Customer feedback/issues.

    • Any operational challenges.

• Focused Topic Discussion (15–20 minutes):

  • Deep dive into a major topic of the week (examples: sales issues, marketing initiatives, store standards, seasonal planning, maintenance).

• Announcements and Updates (5–10 minutes):

  • Company news.

  • Policy changes.

  • Upcoming events, promotions, deadlines.

• Action Items Review & Closing (5 minutes):

  • Recap next steps, responsible parties, and deadlines.

  • Confirm date/time of next meeting.

4. Post-Meeting Follow-Up

• Operations Manager (or designated person):

  • Post a written recap within 24 hours including:

    • Summary of key points.

    • Action items with responsible names and due dates.

• Store Managers:

  • Acknowledge the recap and start working on assigned action items.

5. Rules of Engagement

• Be on time and stay present.

• Mute when not speaking.

• Respect time limits on updates.

• Save complex issues for focused discussions or follow-up breakout meetings if needed.

• Stay solution-oriented.