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Store Communications Policy

Employee Email Assignments

📌 Designated Email Accounts:

  • Sales Team will share a designated Westside Market email for official use at all times.
  • The Assistant Store Manager and Store Manager will have unique email addresses for urgent matters.

📌 Standard Store Email Boxes:

Email Usage Guidelines

🔒 Confidentiality & Security:

  • Private email passwords must not be shared.
  • If a password is compromised, it must be reset immediately.
  • Manager and Assistant Manager MUST LOG OUT of their email accounts on shared computers.

📌 Business Use Only:

  • Emails should be used strictly for Westside Market business.
  • Sending sensitive information (e.g., credit card details or social security numbers) is prohibited.

Professionalism in Communication:

  • All emails represent Westside Market and must maintain a professional tone.
  • Store Managers should regularly review team email communications.

Team Communication Guidelines

🚨 Approved Communication Tools:

  • BMBerry Applications: Use the Discus Module/Chat to communicate with Store Managers and the Operations Director.
  • Google Gmail: Use for official internal communication.

📌 In-Store Communication:

  • Phones: Personal cell phones and ear pods are prohibited during work hours. Violations may result in termination.
  • Walkie-Talkies: Provided to employees for work-related communication only.

By following these guidelines, we ensure a professional, secure, and efficient work environment while delivering excellent service to our customers.



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