Type of Events

internal events at  Westside Market should do two things:

1. Strengthen your team culture and communication.

2. Support vendor/member success and retention.

Here’s a structured breakdown of the types of internal events you could implement:

1. Team & Staff Development

• Monthly All-Hands / Store Meetings
  Share company updates, occupancy goals, CLAIM standards, upcoming marketing campaigns.

• 7-Minute Daily Huddles
  Quick stand-ups to energize staff, review daily priorities, and address member/customer needs.

• Training Workshops

  • POS system refreshers (BMBerry updates).

  • Safety & loss prevention training.

  • Customer service and CLAIM refresher sessions.

• Manager Roundtables
  Store managers meet to exchange ideas, challenges, and solutions (cross-location learning).

2. Member Engagement

• Member Orientation Sessions
  Onboarding new members into policies (marketing fees, ACH setup, booth standards).

• Member Success Workshops
  Teaching merchandising, booth presentation, social media cross-promotion.

• Quarterly Member Appreciation Nights
  Networking mixers with snacks, recognition of top performers, and open Q&A.

• Shared Space Pitch Sessions
  Invite vendors to propose how to creatively use shared spaces (rotating exhibits, themed booths).

3. Recognition & Motivation

• Top Member Recognition (Monthly or Quarterly)
  Awards for sales growth, booth design, or community involvement.

• Staff Recognition Events
  Celebrate anniversaries, birthdays, or high-performing employees.

• CLAIM Competitions
  Friendly competition between stores/vendors on Cleanliness, Lighting, Accessibility, Inspiration, Maintenance.

4. Operational & Strategic

• System Migration / Launch Events
  Milestones for BMBerry modules going live.

• Policy Review Sessions
  Going over new or revised policies.

• Occupancy & Sales Reviews
  Regular reporting meetings to assess location performance.

• Crisis Drill/Preparedness Events
  Fire drills, loss prevention exercises, emergency readiness.

5. Community-Building (Internal Only)

• Team-Building Retreats or Workshops
  Offsite or in-store exercises to strengthen management collaboration.

• Holiday Staff Gatherings
  Thanksgiving lunch, holiday party, or “decorate the store” evening with staff + vendors.

• Wellness & Fun Days
  Quick morale boosters like “coffee & donuts morning,” or “Westside Spirit Friday.”

These internal events help balance  operations, member satisfaction, and  staff morale — all tied back to your KPIs (occupancy >100%, member retention, sales goals 3× rent).