Purpose & Objectives

The purpose of this notification process is to ensure that employees who experience job separation or reduced work hours are informed about their eligibility for Unemployment Insurance (UI) benefits in compliance with South Carolina state regulations.

By following this process, employers:
✔ Fulfill legal obligations under S.C. Code Ann. Regs. §§ 47-11 to -13.
✔ Support employees by providing clear guidance on accessing UI benefits.
✔ Maintain compliance with unemployment insurance regulations.

Employer Notification Requirement

Effective April 16, 2020, South Carolina employers must provide a Notification of Unemployment Insurance (UI) Benefits to employees upon separation from employment or when their work hours are significantly reduced.

This notification may be delivered:
✅ In-person (hard copy)
✅ By mail
✅ Electronically (email or text message)

🚨 What to Avoid:
❌ Delaying notification, which may prevent employees from filing timely claims.
❌ Using incorrect or outdated methods to distribute the notice.

Notification of Unemployment Insurance Benefits

Unemployment Insurance (UI) benefits are available to individuals who are:
✔ Unemployed or have had their work hours reduced.
✔ Eligible under South Carolina’s UI laws and requirements.

To file a UI claim, employees should:
🔹 Visit the Department of Employment and Workforce (DEW) website: dew.sc.gov
🔹 Call DEW Customer Service at 1-866-831-1724

🚨 What to Avoid:
❌ Failing to provide employees with contact details for UI assistance.
❌ Directing employees to unofficial sources for unemployment information.

Required Information for Filing a UI Claim

To process a UI claim, employees must provide:
✅ Full Legal Name
✅ Social Security Number (SSN)
✅ Work Authorization (if not a U.S. citizen or resident)

Once again, for additional assistance, employees should visit dew.sc.gov or call 1-866-831-1724.

📍 South Carolina Department of Employment and Workforce
📍 1550 Gadsden Street, Columbia, SC 29201

Summary: Key Takeaways

✔ Employers must notify employees of their eligibility for Unemployment Insurance benefits upon job separation.
✔ The notification can be provided in person, by mail, or electronically.
✔ Employees should visit dew.sc.gov or call 1-866-831-1724 for assistance.
✔ Employees must provide their full name, SSN, and work authorization when filing a claim.
✔ Compliance with this process ensures legal adherence and supports employees during transitions.

By following this structured approach, South Carolina employers uphold labor regulations, provide essential information to employees, and ensure a smooth claims process.